Problem

Rockwell FactoryTalk View Studio may crash the runtime security when FactoryTalk Studio’s Application Manager restores an application from Archie file – .apa file. However, security account settings form 3.20 or earlier are fine.

Damaged Runtime Security

Runtime Security Fine with 3.20 Tab

Solution

  1. You can delete all the damaged security accounts by high-lining it and click on the Remove button. Do not delete the DEFAULT account.
    Remove Damaged Account
  2. Import Runtime Security account from 3.20 or earlier with “Migrate ME runtime 3.20 and earlier account” under Setup. Use Migrate ME Runtime Account to Restore Runtime Security